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Senior Executive - Sales Counsellor (Malayalam)
| Experience | : | 3-6 Years |
| Location | : | Chennai |
| Qualification | : | Graduate / MBA |
| Keyskills | : | Counselling, B2C Sales |
| Languages | : | English and Malayalam |
| Reporting to | : | Deputy Manager Sales |
Job Profile
- Handling walk-in and provide them proper guidance
- Handling Incoming calls and converting them in to Admission
- Converting walk-in’s in to Registrations
- Maintain Daily, Weekly Report, and Monthly MIS report
- Maintain Report tracker of all the record of Institute on daily basis
- Coordination with Candidates regarding their remaining payment
- Maintaining monthly Cheques cash and depositing on same date
- Maintaining stock and keeping the records of the Candidates
- Drafting and interpreting regulations and dealing with queries and complaints procedures
Desired Candidate Profile
- Must be a Graduate with 3-5 Years of experience in B2C Sales
- Good Communication on English and Malayalam
- Experience in Similar Industry is desirable
- Observation and Analytical skills
- Quick Learner and listening skills
- Achiever, Consistency & Target oriented
- Negotiation, Objection handling and Problem solving
- Time Management, Report writing, Telephone & Mail Etiquette
- Adaptability & Sustainability
Contact detail
| : deensha.g@nistinstitute.com | |
| Contact Person | : Mr.Deensha |
| Contact No. | : +91 7305020637 |
Deputy Manager – Sales- Hindi Speaking
| Industry | : | Service – Health Safety Environment (HSE) – Training, Consulting, Auditing, Recruitment & Staffing |
| Role | : | Associate Manager – Sales |
| Employment Type | : | Permanent Job, Full Time |
| Experience | : | 6 to 10 Years |
| Location | : | Chennai |
| Reporting to | : | Manager Sales |
Responsibilities
- Heading Multiple Branches through remote Management. Responsible for Team Performance towards achieving Branch, Course and Individual Target
- Managing Team with their inbound enquiries, counseling, sales follow-up, registration process, after sales process such as training/exam/result. Handling candidate grievances and queries.
- Working on team conversion ratio, add-on course registrations and consistency level
- Branch visit travel.
- Monitoring and Motivating subordinate on their performance. Conducting Frequent Performance review for subordinates
- Periodical Job based training to subordinates on Sales and Process Knowledge.
- Responsible for Team’s payment collectables and candidate’s continuity with training programs.
- Monitoring Team through CRM.
- Process amalgamation through proper coordination with Reporting Managers, Subordinates, Support functional departments such as Finance, Training & Development, Admin and HR Team
- Brand building and maintaining quality with process and candidate satisfaction.
- Timely reports.
Candidate Profile
- Good Communication: English/Hindi (Mandatory)
- Leadership qualities and Decision making skills
- Observation and Analytical skills
- Quick Learner and listening skills
- Achiever, Consistency & Target oriented
- Negotiation, Objection handling and Problem solving
- Time Management. Report writing, Telephone & Mail Etiquette.
- Adaptability & Sustainability
- Customer relationship and grievance handling skills
Contact detail
| : deensha.g@nistinstitute.com | |
| Contact Person | : Mr.Deensha |
| Contact No. | : +91 7305020637 |
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